Category: Artificial intelligence

What is Conversational AI? A Definition It can be integrated with a bot or a physical device to provide a more natural way for customers to interact with companies. The chatbot helps companies to provide personalized service for customers with live chat, chatbots, and email marketing solutions. This system also lets you collect shoppers’ data […]

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Conversational AI vs Chatbots: The Key Differences This is because they are rule-based and don’t actually use natural language understanding or machine learning. When it comes to customer support, chatbots just aren’t enough to truly meet the needs of customers. Conversational AI is an artificial intelligence technology that allows users to have human interactions with […]

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